1- Acceptance of Terms
By using the services from the Ministry of Awqaf and Religious Affairs (MARA) at Zakah e-Services Portal, you agree to accept the clauses for terms of use as detailed below, as well as the Privacy Policy which the MARA adopts and publishes for its service.
2- Indemnification
You agree to indemnify, defend and hold MARA and its business partners, staff and affiliates harmless from any liability, loss, claim and expense, including reasonable attorneys' fees and expenses, related to either your violation of these Terms of Use or your use of the gateway services.
3- Governing Law
The Terms of Use agreement shall be governed and construed in accordance with the laws of the Sultanate of Oman.
4- Inapplicability of any MasterCard, Visa, Dinners or Amex - branded Payment Card Cardholder Agreement
The Ministry of Awqaf and Religious Affairs (MARA) is NOT a financial institution and does not issue credit, debit, check or payment cards of any type of nature. Your MasterCard, Visa, Dinners or Amex - branded payment card relationship is with an issuing bank or financial institution, and not with MARA. Any and all questions or issues regarding your MasterCard, Visa, Dinners or Amex - branded payment card or cardholder account should be directed to the bank or financial institution that issued your card, and not to MARA. While MARA likewise has a relationship with your bank or financial institution, that relationship does not pertain to individual cardholders or payment card accounts.
5- Age And Responsibility
You represent that you are of sufficient legal age to use the Zakah e-Services Portal and to create binding legal obligations for any liability you may incur as a result of the use of Zakah e-Services Portal. You understand that you are financially responsible for all uses of the Zakah e-Services Portal by you and those authorized by you to use your financial Data, your password or other verification information.
6- Your Personal Information
You agree that you are solely responsible for maintaining your personal information such as card number, PIN, address, which may be required to provide in the use of the e-Payment gateway service, under strict security and confidentiality. MARA shall handle the information by following the MARA Privacy Policy for this service, and MARA shall not be liable or made responsible for any claim of loss or compromising of any of your personal information.
7- No responsibility of handling enquiry or complaint
MARA shall neither receive nor provide any response to any enquiry, complaint, or request of information which are sent verbally or written through any means to MARA from you arisen or caused.
Similarly MARA does not bear any relation to the issuing bank of your card or payment instrument. MARA shall neither receive nor provide any response to any enquiry, complaint, or request of information from you with regards to your banking transactions or card status in relation to the online payment and use of the e-Payment gateway service.
MARA shall only provide response to enquiries from banks in accordance to their respective agreement to MARA with regards to the use of MARA services.
8- Copyright
All content on the MARA Zakah e-Services Portal web pages, such as text, logo, graphic, image, software, are the property of MARA or its content provider.These information are protected by the copyright of their respective owner.Any oneThe user is strictly prohibited to reproduce or edit any of such information without express permission from MARA.
9- No liability
MARA shall not be liable for any claim of loss or damage due to chargeback or fraud transaction arising from the your bank cards or banking accounts after you have accessed or used the e-Payment gateway service. The MARA e-Payment gateway handles all user information and data in accordance which the Privacy Policy and is compliant with the applicable industrial standards.
